Copy of Thank You Instagram Post

Thank you to our customers!

It’s been a huge week here at Core Schedule we have so much to update you all on. Next week we will be publishing our next Newsletter, so stay tuned. But for now, we want to say a huge THANK YOU to our customers. In the last couple of weeks, we have had several enquiries come through from people that has heard about us either on social media, health forums or word of mouth. Hearing this gives us all the warm fuzzies, and while it’s too early to say what it will lead to, it’s certainly made us reflect on a couple of things.
First, great products win. Product design and customer experience are hands down the best tools in the marketing toolkit. No amount of advertising hype will overcome a crappy experience. Core Schedule is a great product and is the most adaptable to suit our client’s needs.
Second, we’re in a long game and patience is our secret weapon. Core Schedule’s sales cycle is long and complex. We try busting down doors but in the end, our customers will make decisions on their own time and probably rely on their peers before they contact us.

If you have ended up on our website or social pages because one of our customers told you to check us out, then WELCOME. If you are already a Core Schedule customer we wan to say it again, THANK YOU!

To find out more or book in a demo, just click on the button above. Also check out our social pages to stay up to date.

New partnership with Gnullingoo Mia Aged Care

Brisbane, Australia: Core Schedule today announced the signing of new client Gnullingo Mia Aged Care facility. The recently completed 38-bed facility is located at the Carnarvon Health Campus and part of the Western Australian Country Health Service. The beds at Gnullingoo Mia will meet the rising demand for aged and palliative care services in the Gascoyne area and are designed to facilitate telehealth initiatives to give residents greater access to specialists in Perth.

Help for the Holiday Schedule

The buzz of summer holidays, barbeques and tinsel is in the air; but there is also the buzz of tension for hospital staff, as they approach one of the busiest periods of the year.

With plentiful parties and people letting their hair down, comes an influx to emergency departments across the country. To top it off, a lot of staff want to take advantage of the summer sun and schedule a well-earned break, so managing an everchanging schedule becomes added stress to control. Managing who is off and when, filling shifts and implementing locum doctors, just makes the roster puzzle increase in intensity, scrutiny and errors are bound to occur.

Having the right people, in the right place, at the right time is more than critical at this time. But how can this complex puzzle be straightened out? Is there a way to lighten the load?

Don’t worry, Core Schedule have got some holiday magic to help manage your labour fluctuations.  

Workforce Optimisation

Since we know, no unit or department are alike, all our systems are customised to the set of requirements for each of your areas. Like Santa checking his list twice, our systems then utilise your templates, processes, rules and scripts, to help you ensure that your staff have the appropriate number of hours, shifts and shift types for any given period. We say three cheers to our smart systems!

Contingency Rosters

Unlike a real emergency, there is no emergency code to call for extra help during an urgent roster situation. Unless you have the magical elves from Core Schedule helping you build your contingency rosters. Like a ballerina in ‘The Nutcracker’ we’ll help you pivot and change in an instant. Core Schedule give you the ability to create contingency rosters, to account for times when these changes happen, and with systems working together for you, not against you. The amazing part – this is all at the push of a button!


Like the star glistening at the top of the Christmas tree, our optimal viewing platforms don’t let you forget what is important. Our dashboards help put the information you need to stay top of mind, right in front of you.

With the help of these three key areas, your rosters and schedules no longer need to fill you with dread during the holidays. So, contact us, and we’ll show you how Core Schedule can make your complex puzzle – simple!

Healthy mind, healthy body – what about healthy workplace?

Medical professionals are often the go to guides to help build a healthy mind or body. A smart person would take their advice, knowing these professionals have years of training to help humans be their best. Even armed with all this knowledge, medical professionals have the same physical and emotional needs as everyone else. Yet, they are struggling like never before. Burn out, mental stress, anxiety and depression are increasing and each one of us should stop and take an active interest in bettering the health and mindset of this amazing group of humans.

Many of us are familiar with the premise of Maslow’s hierarchy of needs, so it should be of no surprise that healthy, well-rested, safe and engaged staff are going to contribute far more positively to their role, than their tired, stressed and distracted counterparts.

“When doctors struggle with health issues, the human side of the care they are trained to give suffers, and so do we as patients”, writes Professor of Sociology at University of New South Wales, Alex Broom. Considering patients lives are in their hands it is critical to understand the part each level of the healthcare system plays. Alex continues, “Ensuring doctor wellness should be seen as ensuring quality in the Australian health-care system, promoting competence, reducing medical errors and, in turn, ensuring health system cost-effectiveness.” Yet sometimes it seems that the decisions made in a far off boardroom, focus on money and don’t take this into consideration.

One may argue that much of this depends on the individual; the medical facility doesn’t control what their staff eat, drink, or where they live or who forms part of their lives. This is certainly true to some extent, but when our workplaces form such a large part of our lives and the time we spend there is factored in by someone else, the responsibility also falls to the workplace, to ensure all medical staff are taken care of. We are all humans after-all, no one should be left with the immense emotional and physical burden put upon medical professionals. Extra attention and care is duly needed to make a substantial impact on their well-being.

So given medical facilities are governed by various Occupational Workplace Health and Safety Acts, surely this is enough to combat the issues?

Evidently, no. These Acts may help medical facilities work towards improved conditions, but they often become tick-box exercises and the meaning behind implementation can be lost amid their administrative nature. It takes strong leadership from the top down, to implement a healthy workplace culture, that takes the laws and turns them into real import to each staff member.

The field of medicine doesn’t fall into the cookie-cutter methods used for the corporate world, yet this shouldn’t stop us from reviewing findings to ensure staff are working at their best. Let’s analyse some ways hospitals or medical facilities can improve the work-life balance of their staff.

The Minds Count website analyses 13 Factors for Workplace Wellbeing. We are going to review point 11 Workplace Balance.

A work environment where there is recognition of the need for balance between the demands of work, family and personal life.

  • The organisation encourages people to take their entitled breaks (e.g. lunchtime, sick leave, annual leave, parental leave).
  • Staff are able to reasonably meet the demands of personal life and work.
  • The organisation promotes life-work harmony.
  • Staff can talk to their supervisors when they are having trouble maintaining harmony between their life and work.
  • People have energy left at the end of most workdays for their personal life.

When we look at this list, it may seem like a dream to many healthcare professionals. Here at Core Schedule, we understand it is not an easy feat to take so many facets into consideration at one time, but if this is the way forward to keeping staff healthy, engaged, safe and well-rested, it is imperative to work towards. It is something every healthcare facility and their leaders need to consider when planning and scheduling the rosters for their departments. Since Core Schedule is designed specifically for healthcare, our systems allow you to adhere to the appropriate Workplace Health and Safety Acts, along with giving health professionals a real-time view of their schedule. This gives them a clearer picture and more control over their time inside and outside the workplace, leading to improved work-life balance.

So, let’s put all the excuses aside and make a change today. Medical professionals are all humans and like everyone in society, cannot perform at their best when compromised physically and emotionally. Do your part and speak to us about your unique needs and how our tailored approach can improve the work-life balance at your medical facility.

Covid Blog


Everyone is tired of hearing the ‘c’ word. To save any uncomfortable confusion I’ll spell it out – COVID-19. It has pushed many aspects of healthcare to the brink including its people. However, this pandemic (the overused ‘p’ word) has exposed many underlying problems that healthcare workers had been complaining about for years.

So, let’s turn the thought of COVID-19 on its head. The pandemic is happening whether we like it or not, so let’s try and see how we can take advantage of an otherwise bad scenario.

Interestingly, history has shown that through crises comes innovation. For example, the cholera outbreak that killed tens of thousands of people in England during the early/mid-19th century, brought about global changes to urban sanitation and drinking water. During the time of the outbreak, many believed that the disease was spread through foul air known as ‘miasma’. However, after much research and detective work, Dr. John Snow discovered that it actually stemmed from a local water source in London. Once the source was shut off, the infections dropped. Although this did not cure cholera worldwide, it led to innovations in waste disposal, sewerage treatment, quality drinking water, along with design for urban areas.

We live in a time like no other, with the opportunities for growth and innovation before us, so let’s break down one issue in healthcare and discover a clever way to solve it.

If I mention the word ‘Rostering & Allocation System’, are you excited – or – do your eyes roll back in your head with boredom. Most I’m sure, would choose the boredom option as few want to do admin. However, if we delve into the real impacts of good or bad rostering, we can see the immense effects upon everyone and why it deserves our utmost attention.

Doctors, nurses, administration staff, specialists, patients, visitors, family members & friends – every single one of those people are impacted by the way a roster is made, what happens when it is updated or what happens when sudden changes arise. For instance, if a doctor spends many hours each week rostering and allocating staff, fixing mistakes and making changes – then that is time taken away from their actual job of helping people. Shorter time in practice, means less time for patients, care discussions with other staff and so on. It is easy to see how a somewhat simple process has a huge knock-on effect, leading to overwork, burnout, less time for family – you get the point.

COVID-19 has removed the covers of this once innocuous issue, revealing old tired systems, struggling to work with the nuances of the modern world. Clunky rostering systems are inflexible and slow and they don’t need to be. It’s time to put the power and efficiency back into your rostering and allocation system, leaving you to do what actually matters.

Hospital departments and other healthcare facilities are discovering a clever solution through Core Schedule’s Rostering and Allocation software. It is fit for purpose to the healthcare industry, helps mitigate risk, gives real-time updates and is pretty good looking if we must say so ourselves. Staff who are using it are raving. Yes, people are now excited about Rostering and Allocation.

Speak to us if you’d like to take advantage of the COVID-19 pandemic by bringing innovative solutions to your issues.

News Release NZ Lakes_Web

Safer More Efficient Jr. Doctor Rosters for Lakes District

Wellington, New Zealand

The Lakes District Health Board have selected Core Schedule to supply a specialised rostering and allocation module for the upcoming 2022 cycle of Registered Medical Officers (RMO). The module will support their RMO unit, with the ability to improve tracking of their junior doctors across rotations throughout different departments and hospitals on Core Schedule.

“Run allocations can take several days of time to set up and assign. Core Allocation provides the tools to effortlessly manage the process in a fraction of that time. Core Schedule then processes that information so that admins can easily see transition roster periods and ensure that RMOs remain continuously compliant from one roster to the next. Core Schedule has given them the tools they need to empower their teams to focus on the work they should be doing, not what they have to be doing.”    –       Dr Stephen C. Pool, (CEO and Founder at Core Schedule). 

Knowing the relevant details from the last placement and roster, for new RMO’s coming into a new department, will allow for better management and support, especially during the first few weeks in a new placement. This improves safe working conditions, un-rostered and unpaid overtime, which is an insidious problem for many District Health Board’s. The Core Allocation module works with Core Schedule to ensure that the team is setting junior doctors up to succeed with a compliant roster, thus avoiding burnout and ensuring both patient and doctor safety.

The Core Allocation module allows District Health Board’s to solicit requests, make optimal assignments, then create, publish and manage rosters concurrently with information and communications being updated in real time. Doctors can subscribe to their own roster via any ical device so they always know where they are supposed to be. The ease it takes to manage shift and leave changes through Core Schedule and empower the RMO’s to initiate leave cover, is a considerable cost saving with the new software, which has been specifically designed to work with the additional complexities of managing junior doctors.

Core Schedule also works seamlessly with other integral programmes and departments like payroll. Safety Scan, a risk mitigation feature, ensures safe working conditions and MECA compliance when changes happen so that all rosters remain compliant and all of the team are supported to ensure patient safety.

Core Schedule are proudly celebrating this exciting milestone, the Wellington team continue their mission to keep New Zealand patients and clinicians safe.

Square Peg Round Hole


Core Schedule -
Leading the COVID vaccine clinic effort, through its modified rostering solution.


–  Wellington, NZ:

Core Schedule today announced the launch of their Vaccine Clinic Rostering Module at District Health Boards in Bay of Plenty and Hawkes Bay.

Proudly celebrating this exciting milestone, the Core Schedule team continue their mission to keep New Zealand safe during the COVID pandemic.

“The initial response has been fantastic. The fact that these clinics can actually include both DHB and non-DHB staff in Core Schedule, has given them the flexibility they need to be able to adapt in these ever-changing environments.”

Dr Stephen C. Pool, (CEO and Founder | Core Schedule). Tweet
  • For more about Core Schedule’s Vaccine Clinic Rostering Module, click HERE
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Doctor checking injured piggy bank

The Secret Hole in Your Hospital Budget

Wouldn’t it be lovely if budgets were endless and the long wish list submitted every year was met with a resounding “yes” from the Hospital Board. We all know this couldn’t be further from the reality, but we can dream right. The raw hard truth is hospital budgets are fixed and each department is set for a fight each year to secure their fair share of a fixed pool of funds. So, with this being the reality, surely, we wouldn’t want any precious funds to silently slip away. We’d do something if there was a hole chewing up funds that could be better spent elsewhere.

What is that hole, where is it? Why would everyone be so careless to not notice?

Hour by hour, shift by shift, money is being overspent. The doctor who turns up clearly overworked, is put on paid break and another called to fill the spot. The roster unintentionally had an overlap with two nurses on for the same shift. A last-minute change had doctors working overtime. So, money drips away through an invisible gap without notice.

Like any budget creep, it is slow and steady, but once realised the all-too-common scenario plays out, the heads above decide to cut hours and change schedules, making an instant relief to their monetary woes. They celebrate their success in keeping to the budget, but further down the chain those on the action level are racked with stress knowing that these changes have a roll-on affect pushing staff to their limits and reducing patient care. A research study on the prevalence of burnout on Healthcare professionals by HIMSS found that “Respondents of the qualitative survey came up with a list of factors contributing to the buildup of stress, work overload and sometime burnout. Most of them are the result of decisions taken on an organisational level and others reflect decisions on a governmental level.”

The Hospital Board can blame the front-line and the front-line can blame the Board, but the blame game only causes more divide and no further to a solution. This plays out over and over, and everyone seems oblivious to the real problem. The secret hole where the budget money is seeping is through inadequate rostering and allocation.

That old clunky excel spreadsheet or inflexible rostering system you are relying on isn’t doing you any favours. Managers often spend well over 4 hours a fortnight on roster build activities without the ability to even cost out a roster. Most are based on predetermined activity levels, which cannot factor in the multifaceted nature of a real-life roster. Version control problems, lead to confusion and errors. It’s a challenging yet mundane task where human error is rife and the risks and consequences to not only the budget but more importantly the health and safety of staff and patients is, critical.

We get it. Successful healthcare means putting the right people with the right skills in the right place at the right time and we can help in ways you’ve only dreamed of. Core Schedule is made from the ground up by people who understand healthcare. With Core Schedule, your schedules are tailored for every area and every team, in one cohesive system. It easily manages complex rules and requests, so everything is clear, fair and accessible. It’s so smart it will make everyone smile (even your CEO).

Remember that dream wish-list for your budget, let’s help you get one step closer.

  • Learn More – watch webinar ‘Budget and Risk Management in Healthcare Rostering’, click HERE
DHB Vacc Clinic Blog post IMAGE

Core Schedule – New Zealand’s (not-so) secret weapon supporting DHB COVID Vaccination Clinics

Core Schedule -
Leading the COVID vaccine clinic effort, through its modified rostering solution.


–  Wellington, NZ:

Core Schedule today announced the launch of their Vaccine Clinic Rostering Module at District Health Boards in Bay of Plenty and Hawkes Bay.

Proudly celebrating this exciting milestone, the Core Schedule team continue their mission to keep New Zealand safe during the COVID pandemic.

“The initial response has been fantastic. The fact that these clinics can actually include both DHB and non-DHB staff in Core Schedule, has given them the flexibility they need to be able to adapt in these ever-changing environments.”

Dr Stephen C. Pool, (CEO and Founder | Core Schedule). Tweet
  • For more about Core Schedule’s Vaccine Clinic Rostering Module, click HERE

How Safe is My Core Schedule Roster?

Is your Core Schedule roster safe?


With the ongoing compromise of 5 major New Zealand hospitals entire IT systems, clients are asking if it could happen to their online rosters. The short answer is no. 




Core Schedule maintains multiple layers of duplication and backups both online and offline to insure your data is always safe.




Get in touch if you wish to know more! support@localhost