Disconnected systems, manual workarounds, and delayed interpretation of awards create friction between what was planned, what was worked, and what gets paid.

This is where a Roster-to-Pay approach changes everything.

The Problem with Traditional Workforce Systems

Most organisations operate across multiple systems:

• • A rostering tool

• • A separate timesheet system

• • A payroll engine interpreting awards after the fact

The result?

• • Delays in payroll processing

• • Increased risk of errors

• • Limited visibility into workforce costs

• • Heavy administrative overhead

It’s like planning a journey with one map… and navigating it with another.

What is Roster to Pay?

Roster to Pay connects the full workforce lifecycle into a single, seamless workflow:

Roster → Timesheet → Award Interpretation → Payroll

At the centre of this model is accuracy at the point of work, not after it.

This means:

• • Timesheets reflect what actually happened

• • Awards are interpreted in real-time (point-in-time)

• • Payroll receives clean, accurate data — first time

Why This Matters in Healthcare

Healthcare is one of the most complex rostering environments:

• • Multi-site operations

• • Highly specialised roles

• • Strict compliance and fatigue rules

• • Constant change and variability

Even small inaccuracies can scale quickly.

A connected Roster to Pay model delivers:

Accuracy

Award interpretation aligned to actual work performed.

Visibility

Real-time insight into staffing and costs.

Efficiency

Reduced manual handling and duplication.

Confidence

Clinicians and administrators trust the system.

The Power of Best-of-Breed: Core Schedule + TimeFiler

Rather than forcing a single system to do everything, a best-of-breed approach delivers deeper capabilities where they matter.

Core Schedule focuses on:

• • Advanced healthcare rostering

• • Workforce visibility

• • Real-time schedule management

TimeFiler focuses on:

• • Award interpretation

• • Compliance with complex agreements

• • Payroll-ready outputs

Together, they create a fully connected Roster to Pay ecosystem.

Each system does what it does best — and integrates seamlessly.

A Better Way Forward

Healthcare organisations no longer need to choose between:

• • Flexibility in rostering

• • Accuracy in payroll

With a connected Roster-to-Pay approach, they get both.

Final Thought

The future of workforce management in healthcare isn’t about better rosters.

It’s about what happens after the roster is built.

And that’s where real transformation begins.

Learn more about TimeFiler here.

The post From Roster to Pay: Why Connected Workforce Systems Are Changing Healthcare appeared first on Core Schedule.

We’re excited to announce that Core Schedule is now accessible via MedApp! This integration brings together two essential tools for healthcare professionals—intuitive scheduling and critical clinical resources—all in one place.

At the request of numerous clients, we’ve worked closely with the MedApp team to make this happen. Now, clinicians can seamlessly manage their schedules while accessing hospital guidelines, education tools, and communication features—all from the MedApp platform.

What This Means for Healthcare Professionals

Right People, Right Place, Right Time
Managing shifts, swaps, and leave requests has never been easier. With Core Schedule now available in MedApp, hospitals and clinics can ensure optimal staffing, minimize gaps, and maintain compliance with workforce requirements.

Enhanced Efficiency
Clinicians can now check their schedules while staying up to date with key hospital guidelines, education materials, and communication tools—all within the same app.

Safer Clinical Care
A well-structured, up-to-date schedule leads to fewer disruptions, reduced burnout, and improved patient outcomes.

Improved Staff Engagement & Retention
Empowering clinicians with easy access to scheduling and key hospital resources enhances workforce satisfaction, leading to better staff retention.

Collaboration for Better Healthcare

We’re thrilled to provide healthcare teams with the tools they need to work more efficiently and focus on what matters most—delivering exceptional patient care.

Get Started Today

If you’re a healthcare professional using MedApp, you can now access Core Schedule directly from the platform. Not using Core Schedule yet? Let’s talk about how we can help optimise your team’s scheduling and workforce management.

Interested to see how this all works? Sign up for a demo here. https://lnkd.in/gfzMgSc7

#DigitalHealth #MedTech #MedEd #ClinicianWellbeing #CoreSchedule #MedApp

The post Seamless Staff Scheduling & Clinical Resources: Core Schedule Now Available via MedApp appeared first on Core Schedule.

Welcoming New Customers

One of the most exciting highlights of 2024 has been the addition of dozens of new customers, with now over 180 organisations choosing Core Schedule. We’ve had the opportunity to partner with healthcare leaders across Australia and New Zealand, including Health New Zealand/Te Whatu Ora, SA Health, QLD Health, NSW Health and WA Health (& WACHS). These organisations trust Core Schedule to help streamline their workforce management and improve scheduling accuracy, and we are thrilled to support their journey toward operational excellence.

Customer Feedback: A Testament to Our Impact

We are incredibly grateful for the positive feedback we’ve received from our customers throughout the year. Here are just a few comments that reflect the impact Core Schedule is having on healthcare organisations:

• Metro South PCS, QLD: “You are all, always so very helpful and obliging, and I really appreciate it. Thank you!”
• Prince Charles, QLD: “Thanks so much, that’s awesome and so quick. I will have a good read and work my way through it and make contact if I need to. Really appreciate your help, Amy.”
• Aspen, AU: “I just opened Core Schedule and am ecstatic to see these updates! Thank you so, so much! The team are extremely impressed by them!”
• Kallangur Satellite Hospital, QLD: “FABULOUS, have great days off. Thank you so much for your help this week with the launch, so appreciated.”
• RBWH, QLD: “Thank you; that is fantastic! I did a test with one of our consultants, and he was able to view his requested dates very easily. The email function is excellent too.”

These comments reflect the hard work and dedication of our team, and we are so proud to be supporting our clients in making workforce management easier, more efficient, and more impactful across healthcare sectors.

Product Innovations: Key Enhancements in 2024

We’ve introduced a range of new features that simplify scheduling and reporting:

• Report Builder Tool: One of the year’s most exciting releases, the Report Builder allows users to build and share custom reports in minutes, offering greater control over workforce data and insights.
• Pages: This feature is designed to simplify how you access and share key shift data, whether you need a quick snapshot of who’s on call, or you’re managing large teams across multiple rosters. Key updates and enhancements related to Pages occurred throughout the year, including adding special dates and improving functionality like filtering shifts by area and integrating with Med App.
• Shift & Schedule Management: We enhanced the Shift Market with new “trade in progress” indicators, improving handovers between staff. Additionally, Reassign Shifts & Session Assignments allow entire sessions to be moved at once, cutting down on double-handling. With Public Holidays Integration, we’ve eliminated manual entries, making scheduling easier than ever.
• Mobile-Friendly Grid View: Staff in the field can now quickly access schedules and make adjustments from anywhere, ensuring greater flexibility and efficiency.
• SuperStats Enhancements: Enhanced features allow for seamless tracking of variances and holidays, making it easier to monitor schedules and reduce guesswork.

New and Continuing Partnerships in 2024

2024 has been marked by both new and continuing partnerships that drive our mission of streamlining healthcare workforce management. We were thrilled to welcome TimeSmart and Workforce Optimizer into our ecosystem. Our inclusion in the AWS ISV Accelerate Program has been a key milestone, enabling us to enhance our cloud capabilities and offer even more robust solutions to our customers. Our ongoing partnership with NZTE and the Punakakai Fund continues to provide valuable support as we expand into new markets and scale our operations. Additionally, we’ve maintained strong collaborations with cGov, CELO and MedApp, each of whom plays a pivotal role in strengthening our offering and delivering integrated, scalable solutions. Together, these partnerships are shaping the future of workforce management in healthcare.

Conferences and Networking: Strengthening Industry Connections

Core Schedule participated in several industry-leading conferences in 2024, including the Digital Health Festival – Melbourne, Virtual Health Conference- Sydney, RACMA – Darwin, Prevocational Medical Education Conference- Darwin, National Rural and Remote – Perth,  ACEP – Las Vegas,  HiNZ Digital Health Week- Hamilton and several ACEM conferences across QLD, VIC and ASM in Adelaide. These events offered valuable opportunities to engage with healthcare leaders, showcase our innovations, and collaborate with others driving change in the healthcare sector.

Looking Ahead to 2025

Looking ahead, we are excited to continue enhancing our platform with more features and updates that improve operational efficiencies, support better data visibility, and empower healthcare teams. We are grateful for the trust our customers and partners have placed in us.

We are incredibly grateful to our Core Schedule team for their unwavering dedication and hard work throughout 2024. Their commitment to innovation and delivering exceptional customer service has been key to our success. Thank you to our team, customers, and partners for making this year a memorable one. We look forward to another year of growth and success in 2025!

The post Reflecting on Core Schedule’s Product Innovations and Partnerships in 2024 appeared first on Core Schedule.

Tuesday: Revolutionizing Rostering at CALHN

We kicked off our visit at the Royal Adelaide Hospital (RAH), where we met with the Director of Digital & Strategy and the Medical Workforce team. Our new Timesheet Module was the highlight, designed to bring ongoing efficiencies to CALHN’s rostering process. By reducing reliance on paper-based and handwritten timesheets, this module promises to save doctors hours of manual effort each pay period—ensuring proper pay, better efficiencies, and ultimately, better patient outcomes.

Wednesday: Transforming Timesheets at SA Pathology

Next, we met with the team at SA Pathology, who have been searching for a timesheet solution for over a decade. The introduction of our Timesheet Module and Report Builder Tool was met with excitement. The SA Pathology team shared how they have dreaded the hours spent manually correcting timesheets each week. With our tools, they’re eager to roll out this game-changer, which will bring much-needed sanity and efficiency to their processes.

Thursday: Enhancing Reporting at Flinders Medical Centre

Our final stop was at SASMOA and Flinders Medical Centre, where we presented our latest update: the Report Builder. This powerful tool is designed for healthcare organizations of all sizes, enabling administrators to create, customize, and share detailed reports with ease. With features like advanced filtering, seamless report sharing, and integration capabilities, the Report Builder is set to improve efficiency, increase data accessibility, and enhance collaboration across departments.

The Future of Healthcare Management

Core Schedule remains committed to providing innovative solutions that address the unique challenges faced by healthcare organizations. Our visit to Adelaide reinforced our mission to drive operational efficiencies, improve patient care, and support the healthcare workforce with tools that make a tangible difference.

Report Builder:

The Report Builder is a cutting-edge tool designed specifically for healthcare organizations, providing unparalleled flexibility and efficiency in managing workforce data. With this tool, administrators can easily create, customize, and share detailed reports tailored to their specific needs—all without requiring any support desk intervention.

#Innovation #HealthcareEfficiency #DigitalTransformation #CoreSchedule #HealthcareIT #Rostering #PatientCare #RAH #TimesheetModule

The post Core Schedule’s Adelaide Visit: Driving Efficiency and Collaboration appeared first on Core Schedule.

Recently, our CEO and Founder, Dr. Stephen Pool, alongside our Business Development Manager, Helena Manis, visited the Royal Adelaide Hospital (RAH). They had the opportunity to meet with the Director of Digital & Strategy and the Medical Workforce team to review the implementation of this innovative module.

The new Timesheet Module is designed to provide ongoing efficiencies for CALHN rostering by drastically reducing the reliance on manual, paper-based timesheets. This change not only simplifies the process but also brings multiple benefits to the table:

1. Proper Pay
   The shift to digital timesheets ensures that doctors are accurately compensated for their work, eliminating errors often associated with manual entry.
2. Enhanced Efficiency
   By reducing the time spent on manual paperwork, healthcare professionals can focus more on patient care and less on administrative tasks. This leads to better use of their skills and time.
3. Improved Patient Outcomes
   With more time freed up from administrative duties, doctors can dedicate more attention to their patients, ultimately leading to better patient outcomes.

This initiative at RAH marks a pivotal moment in the healthcare sector’s digital transformation. Moving away from paper-based processes streamlines workflows and aligns with our broader mission of making healthcare more efficient and effective.

As we continue to roll out this module across other hospitals and healthcare facilities, we are confident that the benefits will be felt across the board—from the administrative staff who manage the rosters to the doctors and patients who directly benefit from improved efficiency.

At Core Schedule, we believe in the power of innovation to drive positive change. We are proud to lead the way in digital transformation within the healthcare industry, ensuring that professionals are supported with the tools they need to provide the best possible care.

Stay tuned for more updates as we continue to innovate and transform healthcare workflows for the better.

#Innovation #HealthcareEfficiency #DigitalTransformation #CoreSchedule #HealthcareIT #Rostering #PatientCare #RAH #TimesheetModule

The post Core Schedule’s New Timesheet Module at RAH appeared first on Core Schedule.

Pulse IT Article Highlights

The strikes by resident medical officers (RMO/junior doctors) over pay and conditions have posed significant challenges to hospital staffing operations. Originally developed to manage disruptions during the Covid pandemic, our Core Contingency module has now become vital in planning and maintaining hospital staffing during these strikes.

Ensuring Manageable Staffing Disruptions

Core Contingency’s innovative approach ensures that staffing disruptions remain manageable, demonstrating our unwavering commitment to supporting healthcare providers during these challenging times. By providing robust and adaptable scheduling solutions, we are helping hospitals navigate the complexities of workforce management, ensuring that patient care remains uninterrupted.

Our Commitment to Healthcare Providers

We are dedicated to supporting healthcare providers with cutting-edge solutions that address real-world challenges. The recognition by Pulse IT underscores the impact of our efforts and reinforces our commitment to excellence in healthcare IT.

Read the Full Article

For more details on how Core Contingency is making a difference, check out the full article in Pulse IT. Stay informed and see how innovative technology can transform healthcare operations.

Join the Conversation

Join the conversation and share your thoughts on this exciting development. Follow us on social media and use the hashtags below to connect with us:

#eHealth #HealthIT #DigitalHealth #PulseIT #contingencyrostering

We look forward to continuing our work in supporting healthcare providers and ensuring optimal staffing solutions during critical times.

The post Core Schedule’s Contingency Module: Supporting Hospitals During Junior Doctors Strikes appeared first on Core Schedule.

At the heart of Core Schedule’s mission lies a commitment to personalised healthcare. Core Schedule enables healthcare providers to create tailored rosters that meet the unique. The impending strike by junior hospital doctors, as reported by RNZ, underscores the complexity of managing resourcing concerns in healthcare. The Resident Doctors’ Association’s decision to issue a strike notice due to stalled pay talks reflects the delicate balance between workforce satisfaction and operational stability. With potentially significant disruptions to services on the horizon, healthcare organisations face the daunting task of ensuring adequate staffing levels to maintain patient care standards.

Effective contingency planning emerges as a linchpin in safeguarding healthcare continuity in times of crisis, such as strikes. By anticipating and preparing for disruptions, healthcare institutions can mitigate the impact on patient care and operational efficiency. Contingency modules, integrated within rostering systems, offer a proactive approach to resource management, enabling swift adaptation to unforeseen events.

Core Schedule’s Contingency Feature represents a paradigm shift in healthcare rostering, empowering organisations to navigate challenges with agility and precision. At its core, this solution harnesses advanced features and real-time data to optimise staffing levels in response to dynamic circumstances. It streamlines the process of contingency planning, offering healthcare administrators unprecedented control and flexibility.

As we navigate the complexities of the digital health landscape, Core Schedule stands for innovation, driving positive change and

The Contingency Schedules’s robust feature set equips healthcare organisations with the tools needed to adapt swiftly to disruptions. Key features include:

1. Scenario Planning: Healthcare administrators can simulate various strike scenarios and assess their impact on patient care, allowing for informed decision-making.
2. Real-Time Monitoring: With live updates, the module ensures timely interventions to address emerging challenges.
3. Resource Optimisation: The module maximises operational efficiency while minimising disruptions by optimising staff deployment based on skillsets and availability.

As healthcare organisations grapple with the looming challenges posed by strikes and other disruptions, the imperative for effective contingency planning has never been more apparent. Core Schedule’s Contingency Feature stands at the forefront of this endeavour, offering a transformative solution to resourcing concerns in healthcare rostering. By embracing innovation and harnessing the power of technology, healthcare institutions can navigate uncertainty with confidence, ensuring uninterrupted access to quality care for patients.

Source: RNZ – Junior hospital doctors plan to strike in May

The post Ensuring Healthcare Continuity: Introducing Core Schedule’s Contingency Feature appeared first on Core Schedule.

• CALHN: A prominent healthcare network serving the Adelaide region.
• Royal Adelaide Hospital: Part of CALHN, housing the Emergency Department.
• Key Decision-Makers: Director of ED at Royal Adelaide Hospital, Medical Administration Unit -Steering Committee

Central Adelaide Local Health Network (CALHN) grappled with manual scheduling processes and outdated systems across its healthcare facilities, leading to inefficiencies in staff deployment and suboptimal resource utilisation. The need for a modern, scalable, and agile scheduling solution was evident as CALHN sought to expand scheduling initiatives to units like the Medical Administration Unit (RMOs/Interns) and respond swiftly to emergent situations, such as the COVID-19 pandemic. Traditional methods were ill-equipped to meet the dynamic demands of healthcare staffing, hindering operational efficiency and impacting patient care quality.

• Multi-dimensional Challenges: CALHN faced scheduling challenges across various units, necessitating a comprehensive solution.
• Complexity in Healthcare Scheduling: Unique requirements in units like the Medical Administration Unit and the COVID Response unit underscored the need for specialised scheduling tools.
• Impact on Patient Care: Inefficient processes posed risks to patient care, emphasizing the urgency of a modern scheduling solution.
• Scalability Requirement: The solution needed to be scalable to support CALHN’s growth and adapt to evolving healthcare needs.

Core Schedule responded to Central Adelaide Local Health Network’s (CALHN) needs with a comprehensive solution that addressed the intricate scheduling requirements across various units, including the Emergency Department (ED), the Medical Administration Unit (RMOs/Interns), and the COVID Response unit.

Initially, for the ED at Royal Adelaide Hospital, Core Schedule implemented a tailored scheduling solution focused on the needs of consultants. This involved streamling scheduling processes, optimising resource allocation, and providing intuitive tools for managing shifts, ensuring efficient staff deployment and improved patient care.

During the preparation of the business case for expanding Core Schedule within CALHN, the COVID-19 pandemic struck, necessitating an urgent response from both CALHN and Core Schedule. CALHN reached out to Core Schedule to implement their solution within the COVID Response unit, which encompassed over 20 areas and required scheduling for approximately 600 Full-Time Equivalents (FTEs) within a tight timeframe of three weeks. Core Schedule rose to the challenge, leveraging its expertise and adaptable technology to fast-track the implementation process while maintaining accuracy and compliance with healthcare regulations.

In addition to the COVID Response project, Core Schedule continued its collaboration with CALHN to extend its solution beyond the ED, encompassing the Medical Administration Unit (RMOs/Interns). Recognising the diverse scheduling needs within this unit, Core Schedule introduced its Core Allocation Module, a sophisticated tool designed to handle complex scheduling requirements, such as managing rotating schedules, accommodating shift preferences, and ensuring equitable workload distribution among medical staff.

The Core Allocation Module empowered CALHN to optimise scheduling for RMOs and interns, reducing administrative burden, minimising scheduling conflicts, and enhancing overall workforce satisfaction. By leveraging Core Schedule’s technology, CALHN achieved greater operational efficiency and improved staff morale, ultimately leading to better patient care outcomes across the organisation.

Through these initiatives, Core Schedule demonstrated its commitment to providing tailored solutions that address the unique challenges faced by healthcare organisations like CALHN. By continuously innovating and expanding its offerings, Core Schedule supported CALHN’s mission to deliver high-quality healthcare services efficiently and effectively to the community.

The implementation process involved consultation with stakeholders, customisation of the solution to meet specific needs, and training for staff members. Challenges were addressed promptly to ensure a smooth transition.

Following the successful COVID Response project rollout, Core Schedule organised an onsite Roadshow/User Group Event at Central Adelaide Local Health Network (CALHN). This event aimed to foster greater collaboration and awareness among CALHN staff members.

• Increased buy-in and adoption from existing areas due to real-life examples and testimonials shared during the event.
• Raised awareness among areas not yet using Core Schedule, paving the way for potential future implementations.
• The strengthened partnership between Core Schedule and CALHN positioned both for continued success and growth.
• Improved efficiency: Automated scheduling reduced administrative burden and optimised resource utilisation.
• Enhanced productivity: Consultants could focus more on patient care, leading to improved outcomes.
• Cost savings: Streamlined processes resulted in cost savings for CALHN.

“The implementation of Core Schedule has significantly improved our scheduling efficiency and patient care delivery in the Emergency Department. We are extremely satisfied with the results.” – Director of ED, Royal Adelaide Hospital.

Interested in streamlining your healthcare workforce scheduling? Contact Core Schedule today to learn more about our solutions and how we can help your organisation achieve similar results.

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