About Us

Dr Stephen C. Pool is an Emergency Room Physician who was frustrated with the process of managing staff schedules. So he designed a program that would work just the way he and his colleagues wanted it to – simple to use, transparent and easily accessible.

Since its creation, Core Schedule has been adopted by major healthcare organisations through to clinics across the United States, New Zealand and Australia. They all now enjoy the benefits of a program that is tailored to suit their needs.

Core Schedule works because we put people first.. We know rosters underpin the daily heroics of hospital staff, and if we can help make them better, we make it better for everybody.

Global Leadership Team

Dr. Stephen C. Pool


Stephen is an Emergency Medicine Specialist and programmer who created Core Schedule while working in New York City. He designed it to be efficient, easy to use, transparent, and accessible. He has twenty years of experience developing websites and business applications and held a seat on the Board of Trustees of the American Medical Association. He was delighted when Gambit and Logan, his two giant Alaskan Malamutes, flunked college and joined the family business in executive roles.

Nadine Hill

Board Member | New Zealand

Nadine’s highly tuned business acumen and governance skills ensures we remain focused on building a smart sustainable business with technology that exceeds the expectations of our customers. She has international experience in technology, health, finance, F&B and specialised manufacturing and brings these insights and perspectives to the table. At home, however, she’s more focused on the dinner table and a strategic move is one that gets the peas into her kids' mouths and not on the floor.

Sam Whittaker

Board Member | Australia

An energetic Yorkshire-man that loves to talk with almost 20 years of medical recruitment experience across the UK and Australia. Sam has helped set up two medical recruitment agencies Down Under before setting up Blugibbon in 2013, Sam is the Managing Director of Blugibbon, Sam's relationships with hospitals across Australia go way back and he thrives on creating meaningful introductions that help each other out!

Nicole Bomann

Finance Manager

Nicole started in the fashion industry as a designer for Giorgio Armani USA menswear. By age 29, she was the Senior Vice President of Perry Ellis Menswear Inc., but eventually turned her attention towards more meaningful projects and became a fundraiser and event planner for non-profit organisations. When not with her family, she’s completing a Masters degree in Professional Accounting and has dreams of finishing a Pilates class without breaking a sweat, like they do on TV.

Cade Murphy

Tech Lead

Cade has a background in designing and implementing a wide array of technology solutions for healthcare workers. He has notable experience in leading transitions from on-premise to cloud systems in the healthcare space. He gets excited writing robust, scalable software that can handle anything you throw at it. When not at work, you can find him lounging in the same spot for days on end and only budging during drinks break at the Cricket to keep hydrated.

Jasmin Kelly

VP Sales & Marketing

With over 2 decades experience in the software industry, Jasmin has worked with some leading tech companies including Xero, MYOB and RL Datix. She is passionate about digital transformation and the adoption of technology to improve business processes, value for customers and innovation. When not in work mode, she’s amphibious and either found in the ocean swimming with the fishes, or drowning in copious amounts of coffee, which helps her go fast enough to avoid the fish with gigantic teeth and humungous jaws.

Vaughan Meneses

Board Member | Australia

Vaughan is an outgoing guy with a passion for pragmatism and experience in media, software, not-for-profit, and health. He gets excited about improved productivity for customers and wider data insights to support better decision making and happier people. He sings, paints, adores his cat, likes his kid, and is vegan - so if he pops over, put some cardboard in the toaster, smear it with vegemite and call it dinner because he loves it when others cook.

Operations Team

Richard Girvan

Senior Developer

Richard fell in love with computing early on a Sanyo MBC-1150 and prior to joining us had a web development consulting company focusing on producing accessible websites. He studied Computer Science, Physics, Film Production, and Animation. In the office he’s known Rikipaedia because he remembers all sorts of amazing stuff, except how to tell the difference between a tomato and a tennis ball because he is colour-blind, resulting in some spectacularly unique combinations in his lunchtime salads.

Grace Cheng

Ops Coordinator

Grace is our multitasking maestro in customer support while still managing to be PA to Stephen keeping him coordinated. She’s a smooth operator with awesome stakeholder engagement, communications and business know-how. She has a Bachelor of Commerce from Victoria University and has worked in digital marketing, finance & sales support. Away from work life is all downhill as she deftly manages to avoid avalanches, chasms, and most small children on the ski slopes.

Penny Lattey

Customer Success Manager

Penny has worked in customer service more than 15 years across multiple industries. Their extensive experience in CRM has won awards and been used for internal training. They also love diving into raw data and seeing what magic they can do with it. When not working they’re gaming, and when not gaming they’re doing either nerdy cross-stitch or making friends with the neighbourhood animals that show up on their porch, usually in bird form with questionable attitudes.

Shelley Thompson

Account Manager

Shelley is part of our Australian team based in Brisbane and lives with her beautiful 20 year old cat Smudge (Yep, she’s a cat lady). Her professional background is mostly Account Management, Change Management and Communications, as well as Client Relationship Management in the software space. Shelley is super creative and in her spare time is an artist, wildlife photographer and raging space nerd - with a thorough appreciation for a solid Simpsons reference. (Just wait - they will sneak their way in sometimes). 

Neil Thornton

Onboarding Specialist

Formerly a college writing teacher, Neil creates easy-to-follow user documentation and training for customers and support staff. His skills as a teacher mean he loves working with customers to get them up and running Core Schedule in no time. Neil is also a working stand-up comic, performing around the world in comedy clubs, festivals, small-town soccer clubs, seedy dive bars, and (very) occasionally on television, which is much harder these days on a modern wall-mounted flat screen.


Social Club

Logan has the best job in the company. He went through a highly competitive process and it was his sparkling wit and boyish charm that landed him the role over others - not his intellect, talent, qualifications, or experience, none of which he has. He wouldn’t know a roster if he bit one, which he often does. His sister’s in HR and his dad owns the company, but apparently, he’s here on his own merits. Yeah, right.



Gambit’s always been a people person and after leaving Princeton with her masters Medical Degree and car keys in her mouth, she went a bit astray and fell in with a bit of a rough rough crowd. However she is now a fully certified career canine and is making the most of her roles here at Core Schedule. Her favourite ones are sausage and chicken , but she is also partial to roll over, and rolly polly.



As head of comments and complaints, Oscar takes his job very seriously and dedicates his entire day to generating as many of them as possible. He’s a big fan of positive customer comments, so maximises screen time in Zoom meetings. Like a proper complaints department, he displays an indifferent cattitude, ignoring feedback like “get off the bench” and “don’t bring that inside”, letting the complainant know “that it sounds like a you problem, not a me problem.”

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