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Congratulations to Amy Bell, our new Solution Specialist at Core Schedule!
Amy’s journey with Core Schedule began in August 2023, when she joined us as a SaaS Onboarding Specialist. Even before that, she was a valued Core Schedule admin at Hutt Valley Hospital starting January 2022. Her hands-on experience in the healthcare environment has given her deep insight into the challenges and opportunities of workforce scheduling.
In her role as a Resident Medical Officer (RMO) Coordinator at a public hospital in the Hutt Valley, she managed operations behind the scenes, coordinating junior doctors across departments from the Emergency Department to Medical. Her strong track record with our RMO Unit customers and her work rolling out the Core Allocation module have uniquely positioned her to enhance our solutions within that cohort.
In her new role as Solution Specialist, Amy will be instrumental in:
- Solution Implementation & Configuration: Analysing client requirements and tailoring our system to meet diverse needs.
Customer Support & Training: Providing comprehensive training and support to ensure seamless onboarding.
Product Expertise & Optimisation: Keeping up with product updates and advising clients on best practices.
Collaboration & Continuous Improvement: Working closely with our sales, development, and customer success teams to drive continuous improvement. - Provide Professional Services and Consulting: Work with customer sites that require extensive support, guidance and recommendations on best-practice staff scheduling workflows and processes.
Please join us in congratulating Amy on her new role. We are excited for her to help lead our clients on their Core Schedule journey!