As 2024 draws to a close, we look back on an extraordinary year of growth, innovation, and new partnerships at Core Schedule. We’ve had the privilege of working with healthcare organisations that share our commitment to improving operational efficiency and patient care. This year, we expanded our footprint in key regions, attended leading healthcare conferences, and introduced new product features that continue to empower our clients.
Welcoming New Customers
One of the most exciting highlights of 2024 has been the addition of dozens of new customers, with now over 180 organisations choosing Core Schedule. We’ve had the opportunity to partner with healthcare leaders across Australia and New Zealand, including Health New Zealand/Te Whatu Ora, SA Health, QLD Health, NSW Health and WA Health (& WACHS). These organisations trust Core Schedule to help streamline their workforce management and improve scheduling accuracy, and we are thrilled to support their journey toward operational excellence.
Customer Feedback: A Testament to Our Impact
We are incredibly grateful for the positive feedback we’ve received from our customers throughout the year. Here are just a few comments that reflect the impact Core Schedule is having on healthcare organisations:
- Metro South PCS, QLD: “You are all, always so very helpful and obliging, and I really appreciate it. Thank you!”
- Prince Charles, QLD: “Thanks so much, that’s awesome and so quick. I will have a good read and work my way through it and make contact if I need to. Really appreciate your help, Amy.”
- Aspen, AU: “I just opened Core Schedule and am ecstatic to see these updates! Thank you so, so much! The team are extremely impressed by them!”
- Kallangur Satellite Hospital, QLD: “FABULOUS, have great days off. Thank you so much for your help this week with the launch, so appreciated.”
- RBWH, QLD: “Thank you; that is fantastic! I did a test with one of our consultants, and he was able to view his requested dates very easily. The email function is excellent too.”
These comments reflect the hard work and dedication of our team, and we are so proud to be supporting our clients in making workforce management easier, more efficient, and more impactful across healthcare sectors.
Product Innovations: Key Enhancements in 2024
We’ve introduced a range of new features that simplify scheduling and reporting:
- Report Builder Tool: One of the year’s most exciting releases, the Report Builder allows users to build and share custom reports in minutes, offering greater control over workforce data and insights.
- Pages: This feature is designed to simplify how you access and share key shift data, whether you need a quick snapshot of who’s on call, or you’re managing large teams across multiple rosters. Key updates and enhancements related to Pages occurred throughout the year, including adding special dates and improving functionality like filtering shifts by area and integrating with Med App.
- Shift & Schedule Management: We enhanced the Shift Market with new “trade in progress” indicators, improving handovers between staff. Additionally, Reassign Shifts & Session Assignments allow entire sessions to be moved at once, cutting down on double-handling. With Public Holidays Integration, we’ve eliminated manual entries, making scheduling easier than ever.
- Mobile-Friendly Grid View: Staff in the field can now quickly access schedules and make adjustments from anywhere, ensuring greater flexibility and efficiency.
- SuperStats Enhancements: Enhanced features allow for seamless tracking of variances and holidays, making it easier to monitor schedules and reduce guesswork.
New and Continuing Partnerships in 2024
2024 has been marked by both new and continuing partnerships that drive our mission of streamlining healthcare workforce management. We were thrilled to welcome TimeSmart and Workforce Optimizer into our ecosystem. Our inclusion in the AWS ISV Accelerate Program has been a key milestone, enabling us to enhance our cloud capabilities and offer even more robust solutions to our customers. Our ongoing partnership with NZTE and the Punakakai Fund continues to provide valuable support as we expand into new markets and scale our operations. Additionally, we’ve maintained strong collaborations with cGov, CELO and MedApp, each of whom plays a pivotal role in strengthening our offering and delivering integrated, scalable solutions. Together, these partnerships are shaping the future of workforce management in healthcare.
Conferences and Networking: Strengthening Industry Connections
Core Schedule participated in several industry-leading conferences in 2024, including the Digital Health Festival – Melbourne, Virtual Health Conference- Sydney, RACMA – Darwin, Prevocational Medical Education Conference- Darwin, National Rural and Remote – Perth, ACEP – Las Vegas, HiNZ Digital Health Week- Hamilton and several ACEM conferences across QLD, VIC and ASM in Adelaide. These events offered valuable opportunities to engage with healthcare leaders, showcase our innovations, and collaborate with others driving change in the healthcare sector.
Looking Ahead to 2025
Looking ahead, we are excited to continue enhancing our platform with more features and updates that improve operational efficiencies, support better data visibility, and empower healthcare teams. We are grateful for the trust our customers and partners have placed in us.
We are incredibly grateful to our Core Schedule team for their unwavering dedication and hard work throughout 2024. Their commitment to innovation and delivering exceptional customer service has been key to our success. Thank you to our team, customers, and partners for making this year a memorable one. We look forward to another year of growth and success in 2025!
